Terms of Service
These Terms of Service ("Terms") govern your use of the Rendervo platform operated by Rendervo ("we", "us", "our"). By accessing or using our service, you agree to be bound by these Terms.
1. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
2. Service Description
Rendervo provides an AI-powered video creation platform and LLM workspace. The service includes automated video production, AI chat capabilities, and analytics consulting features. Features vary by subscription tier.
3. Subscriptions and Payments
Paid features require a subscription or credit purchase. Subscriptions are billed monthly through Stripe. You may cancel at any time through your account settings. Refunds are handled on a case-by-case basis.
Credit packs are one-time purchases and are non-refundable once credits have been used. Unused subscription credits do not roll over between billing periods unless specified in your plan details.
4. Acceptable Use
You agree not to:
- Use the service for any illegal or unauthorized purpose
- Generate content that violates applicable laws or third-party rights
- Attempt to gain unauthorized access to the service or its systems
- Interfere with or disrupt the service or its infrastructure
- Resell or redistribute the service without authorization
- Use the service to generate harmful, deceptive, or misleading content
5. AI-Generated Content
Content generated through our platform is created using artificial intelligence. You are responsible for reviewing all generated content before publishing. AI-generated content must be disclosed as such on platforms that require it (including TikTok, YouTube, Instagram, Facebook, and Threads).
6. Intellectual Property
You retain ownership of content you create using our service, subject to the licenses granted to third-party AI model providers. The Rendervo platform, including its software, design, and branding, remains our intellectual property.
7. Limitation of Liability
To the maximum extent permitted by law, Rendervo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.
8. Data and Privacy
Your use of the service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.
9. Termination
We may suspend or terminate your account if you violate these Terms. You may delete your account at any time through your account settings. Upon termination, your right to use the service ceases immediately.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance of the updated Terms.
11. Contact
For questions about these Terms, contact us at legal@rendervo.com.