Rendervo

Rendervo ("we", "us", "our") operates the Rendervo platform at rendervo.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials. If you sign in via Google or GitHub, we receive your profile information from those providers.

Usage Data: We collect information about how you interact with our service, including features used, content created, and performance metrics.

Payment Information:Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy applies to payment data.

2. How We Use Your Information

To provide, maintain, and improve our services
To process transactions and send related information
To personalize your experience using our AI-powered features
To communicate with you about updates, support, and marketing (with consent)
To detect, prevent, and address fraud and technical issues

3. Data Processing (GDPR)

We process personal data under the following legal bases: contract performance (providing the service), legitimate interest (improving the service, fraud prevention), and consent (marketing communications).

4. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Export your data in a portable format
Object to or restrict processing
Withdraw consent at any time

To exercise these rights, contact us at privacy@rendervo.com.

5. Sub-Processors

We use the following third-party services to operate our platform: Vercel (hosting), Supabase (database), Stripe (payments), Google Cloud Platform (compute), and ElevenLabs (text-to-speech). A full list of sub-processors is available upon request.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through your account settings.

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments.

8. Contact

For privacy-related inquiries, contact us at privacy@rendervo.com.